Terms of use

Last updated November 7, 2026

Chiro is run by Rec-Safe (RECSAFE), a Washington corporation ("we" and "us"). By using Chiro, you agree to these terms. If you don't agree, please don't use it.

What Chiro is

Chiro is a patient record for chiropractic practices: patients' details, coverage, intake and health history, visit notes with findings by spinal segment, treatment plans and re-exams, outcome measures, the schedule, billing and receipts, documents and x-rays, reports, an audit log of who opened or changed each record, and exports. It's free to use. We may change it, add to it, or stop it at any time.

Your account

Give true information, keep your sign-in to yourself (your email, your passkeys, and any password or PIN), and tell us at info@rec-safe.com if you think someone else has used it. You're responsible for what's done with your account. A practice is set up by its owner, who invites its staff as doctors or front desk, and chooses who administers it. The owner and administrators can change anyone's access, or remove them, at any time; what a person wrote stays in the record under their name.

What you put on Chiro

What you add (your practice's patient records, and what you upload to them) stays yours. You give us permission to store it, show it to the people it's meant for, and copy it as needed to run Chiro (in backups, for example). Only add what you have the right to share, and nothing that's unlawful, hateful, harassing, private to someone else, or meant to mislead. We may remove anything that breaks these terms.

Using it fairly

Please don't break the law with Chiro, try to get into anyone else's account or our servers, overload it or copy it in bulk with automated tools, send spam, or use it to harm anyone. We may suspend or end the use of anyone who does.

Your legal duties

You, the practice, are the custodian of your patients' health information. You're responsible for meeting the laws and professional standards that apply to you (in Ontario, for example, PHIPA and the College of Chiropractors of Ontario's record-keeping standard), including getting patients' consent, keeping records for as long as required, answering patients' requests, and telling patients and authorities about a privacy breach. Chiro isn't certified under any of those laws, and we don't sign agents' or business associate agreements: if your law requires one, don't keep those records in Chiro.

Not clinical advice

Chiro keeps records and does the arithmetic: plan progress, outcome scores and their usual bands, balances. It doesn't diagnose, recommend treatment, or check your notes, codes or fees, and the red flags it shows are only what was ticked in the history. Clinical judgement, coding and billing stay with you.

Keep your own copy

Export your records now and then and keep the copy safe and encrypted, especially before closing or selling the practice. Records you delete, or a practice its owner deletes, can't be brought back.

Your staff

Invite only people who work for your practice, give each the least access they need, remove them when they leave, and look over the audit log. Everyone keeps their own sign-in to themselves; on a shared computer, sign out when you step away.

No guarantees

We work to keep Chiro running and accurate, but it's provided as it is, without any warranty: it may have mistakes, and it may be unavailable at times.

Limits on our responsibility

As far as the law allows, Rec-Safe isn't responsible for any indirect loss or damage from using Chiro (or not being able to), and our total responsibility for any claim is limited to what you paid us for Chiro in the 12 months before it, or $50 if you paid nothing. Some places don't allow these limits, so they may not all apply to you.

The law that applies

These terms are governed by the laws of the State of Washington and the federal laws of the United States, and any dispute goes to the courts of Washington. Nothing in these terms takes away rights you have under the consumer-protection laws where you live.

Changes and questions

We may update these terms; the date at the top says when we last did, and using Chiro after a change means you accept it. Our privacy policy says what we keep and why. Questions? Email info@rec-safe.com.