Privacy policy

Last updated November 7, 2026

Instruction is run by Rec-Safe (RECSAFE), a Washington corporation ("we" and "us"). This policy says what Instruction keeps about you, why, who else sees it, and what you can do about it. It covers Instruction only; our other sites and apps have their own.

What we keep

When you use Instruction, we keep:

• your email address, your name, and your time zone, and whether you run an organization, help run one, or follow a member of one
• for an organization: its name, what it's about, its words for things, the parts it uses, its about, address, phone, email, website, logo, colour, time zone, and currency, and its programs, levels, and skills
• for each member, what their organization enters: their name, date of birth, email, phone, a parent's or guardian's name, email, and phone, an emergency contact and medical notes (both encrypted), their program, level, the skills checked off, and their moves up, their role, status, and start date, their membership plan, fee, and payments, notes about their progress (shared with them or not), private notes, and a photo
• attendance (who came to which class or event, on which day), bookings, RSVPs, and the course lessons each member has done
• the organization's timetable, events, courses and lessons, news, and its uploaded videos, recordings, photos, and documents, and links to videos elsewhere
• requests to join from an organization's public page: the name, email, phone, who it's for, what they're interested in, and the message the person sends
• a sign-in log (the time, IP address, and browser), to keep accounts safe

You sign in with a one-time link emailed to you, or a passkey.

Videos, recordings, photos, and documents an organization uploads are kept as they are, in a private folder for it, and only sent to the people allowed to see each one: its own staff and members, or anyone, for what it makes public. Photos are re-saved first, which removes the location and other camera details saved in them.

Like any website, our servers also keep a short log of the pages asked for (with the IP address, the browser, and the time), to keep the site running and safe. We don't use analytics, advertising, or tracking services.

Why we keep it

Only to run Instruction for you: to run each organization's records and members' area, to show its public page, to pass on sign-ups, to send sign-in links and invitations, and to keep Instruction working and secure. We don't sell or rent your information, we don't show ads, and we don't use it for anything else.

Who else sees it

An organization's public page shows only what it puts there: its name, details, programs and levels, public classes and events, public news, public courses, and the uploads it makes public. Nothing about any member is ever on it. Everything else needs signing in: an organization's staff see its records; a member or parent sees only their own (or their children's), what's shared with members, and, if the organization has one, the names, roles, and programs of the members who chose to be listed (never their contact details). Members' emergency contacts and medical notes are encrypted where they're stored, with a key for each organization. The people who run Instruction don't look at organizations' records. An organization shouldn't make public a video or photo of anyone who hasn't agreed (for a child, their parent). A video linked from YouTube or Vimeo plays from that service, and the library shows YouTube's picture for it. Everything is stored on servers in the United States.

We use these services to run Instruction, and each sees only what it needs:

• Amazon Web Services, which hosts our servers in the United States, where everything the app keeps is stored
• Postmark, which sends our emails, so it handles your email address and the message
• YouTube, which plays embedded videos, so Google sees your IP address and may set its own cookies when you play one
• Vimeo, which plays embedded videos, so Vimeo sees your IP address and may set its own cookies when you play one

We'd share information if the law makes us (a court order, for example), or to protect someone's safety. If Rec-Safe ever handed Instruction to someone else, this policy would go with it.

Cookies

Instruction uses cookies to keep you signed in (for up to 60 days). They aren't used for advertising or tracking.

How long we keep it, and deleting it

We keep your information while you use Instruction. An organization's owner can delete members, records, events, courses, posts, and uploads, download its records, and delete the organization with everything in it. Anyone can delete their own account; an organization keeps its own records of its members, and a member or parent can ask it to remove theirs and we'll do it, apart from anything the law makes us keep (such as payment records). Server logs are kept only as long as they're needed to run and protect the site, and backups are overwritten in time.

Keeping it safe

Every page uses an encrypted connection (HTTPS). Sign-in links work once and expire, passkeys can't be guessed or phished, and members' emergency contacts and medical notes are encrypted at rest with a key for each organization. No website is perfectly secure, but if something ever goes wrong in a way that puts your information at real risk, we'll tell you, and the authorities when the law requires it.

Children

Instruction isn't meant for children under 13, and we don't knowingly keep a child's information. If you think a child has given us theirs, email us and we'll delete it.

Your choices and rights

You can ask us what we keep about you, ask us to correct it, or ask us to delete it, by emailing info@rec-safe.com. We'll answer within 30 days. Depending on where you live (for example in Canada, a US state such as Washington or California, the UK, or the EU), the law may give you more rights, and we honour them for everyone.

Our servers are in the United States, so if you're elsewhere, your information is stored and handled there, under US law. In Canada, if you're not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada.

Changes and questions

If we change this policy, we'll change the date at the top, and if a change is big, we'll say so on Instruction first. Questions? Email info@rec-safe.com.